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NewCRMTeam · Work

All of your team’s work, visible and under control

Customers, orders, tasks and conversations in one place: tickets, visual boards and WhatsApp support, connected to Google Workspace and Microsoft 365.

Nexa · team inbox
Nuevo 2
Pedido #1042Alta
Consulta webMedia
En curso 1
CotizaciónAN
Hecho 1
Entrega
WhatsApp
Hi, is order #1042 ready?
Ticket created and assigned automatically
01 · What changes

When your team’s work stops being scattered

Most organizations lose time in the same place: inquiries that come in through WhatsApp and nobody follows up on, tasks split across spreadsheets and chats, and no one with the full picture of who does what. Nexa organizes that day-to-day: every order gets logged, every task has an owner and a deadline, and conversations don’t get lost.

02 · What it organizes

Day-to-day work, under control

  • 01

    No order gets lost. Every inquiry is logged as a ticket, regardless of the channel it came in through.

  • 02

    Everyone knows what to do. Work is organized into tasks and visual boards, with clear priorities and deadlines.

  • 03

    WhatsApp without losing the thread. Conversations stay linked to each customer and order.

  • 04

    Less repetitive work. Notifications, assignments and follow-ups are automated and run on their own.

03 · Capabilities

Customers, team and work in one place

01 · Tickets

From any channel

Every inquiry becomes a ticket, whether it came in through WhatsApp, web or email.

02 · Boards

Boards and tasks

Visual boards and tasks with owners, clear priorities and deadlines.

03 · WhatsApp

Integrated support

WhatsApp support linked to each customer and order, without losing the thread.

04 · Automate

Notifications and follow-ups

Automation of notifications, assignments and follow-ups, connected to your tools.

Customers and ordersTickets by channelBoards and tasksPriorities and deadlinesWhatsApp by customer/orderGoogle WorkspaceMicrosoft 365Automation engine
04 · What’s delivered

The team operating, from day one

Customer and order model
Ticket workflow by channel
Configured boards and tasks
Integrated WhatsApp support
Connection to Google Workspace / Microsoft 365
Base automations
Capacidad transversal · IA gobernada

Support assistance, under control

On top of customers, tickets and conversations, governed AI suggests replies and classifies cases, with permissions, evidence and human oversight.

Reply suggestionsTicket classificationSummariesHuman oversight
Ver IA soberana
The next step

Let’s organize your team’s day-to-day

We look at how inquiries come in today, how work gets distributed and where time gets lost, and put together the board, tickets and automations so nothing falls through the cracks.

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