All of your team’s work, visible and under control
Customers, orders, tasks and conversations in one place: tickets, visual boards and WhatsApp support, connected to Google Workspace and Microsoft 365.
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When your team’s work stops being scattered
Most organizations lose time in the same place: inquiries that come in through WhatsApp and nobody follows up on, tasks split across spreadsheets and chats, and no one with the full picture of who does what. Nexa organizes that day-to-day: every order gets logged, every task has an owner and a deadline, and conversations don’t get lost.
Day-to-day work, under control
- 01
No order gets lost. Every inquiry is logged as a ticket, regardless of the channel it came in through.
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Everyone knows what to do. Work is organized into tasks and visual boards, with clear priorities and deadlines.
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WhatsApp without losing the thread. Conversations stay linked to each customer and order.
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Less repetitive work. Notifications, assignments and follow-ups are automated and run on their own.
Customers, team and work in one place
From any channel
Every inquiry becomes a ticket, whether it came in through WhatsApp, web or email.
Boards and tasks
Visual boards and tasks with owners, clear priorities and deadlines.
Integrated support
WhatsApp support linked to each customer and order, without losing the thread.
Notifications and follow-ups
Automation of notifications, assignments and follow-ups, connected to your tools.
The team operating, from day one
Support assistance, under control
On top of customers, tickets and conversations, governed AI suggests replies and classifies cases, with permissions, evidence and human oversight.
Let’s organize your team’s day-to-day
We look at how inquiries come in today, how work gets distributed and where time gets lost, and put together the board, tickets and automations so nothing falls through the cracks.
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